Agent

Remote
 / 
Agent
 / 
Part-time
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We are looking for positive, motivated individuals to join our team at Yellow Lab! Our Agents will work in a team environment to establish a solid foundation and grow with our ground-breaking technology. This position will train and operate in our downtown Dallas office, with the ability to go 100% remote. The Agent will begin with virtually handling requests directly from guests at our Wich! locations in downtown Dallas, TX and downtown Austin, TX. We require persistence, dedication, and effective utilization of our system. We are seeking individuals that hold the desire to deliver superior customer service with diverse exposure in multiple guest environments. This is a hands-on opportunity to grow in a new industry as we combine hospitality with technology.

  • Confidence in front of guests
  • Strong consulting and communication skills
  • Ability to grow and improve technical skills
  • Reliable and good interpersonal skills
  • MacOS: 1 year (Preferred)
  • Basic troubleshooting for computer/camera hardware, applications, and network connectivity a plus.
  • Working knowledge of Point of Sale (POS) systems a plus.
  • IT Help Desk experience a plus.
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